Congratulations. You got the promotion - you're finally THE boss. You've been rewarded for knowing your stuff BUT as a first-time manager, you may not know how to be a good manager.<br/>Where do you start? How do you get things done? Bob Selden's always practical book offers seasoned advice to help you make a success of your new role. It is the complete How to for managing and leading. Learn how to best manage your boss, your people and yourself. Packed with handy tips and case studies you'll find yourself referring to this book again and again for practical suggestions on everything, including motivating, delegating, influencing, coaching, managing time, performance appraisals, hiring and firing.