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    The Real-Time Revolution
    The Real-Time Revolution
    Transforming Your Organization to Value Customer Time
    Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.
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    UK£ 24.99





    Book Author
    Jerry Power and Thomas Ferratt
    Genre Business & Economics
    Binding
    PERFECT BINDING (PAPERBACK)
    Format
    Large Print 16 Pt Edition (Standard Large Print)
    ISBN
    9780369318527
    Publisher
    Berrett-Koehler Publishers
    Age Range
    Not Rated
    Approximate delivery

    10 - 15 Days (?)

    Publication Date
    03-Sep-2019

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