ReadHowYouWant

    View Cart Book has been added to your cart.
    BestSeller
    The Real-Time Revolution
    The Real-Time Revolution
    Transforming Your Organization to Value Customer Time
    Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. <br/><br/>Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. <br/><br/>To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.
    Read more Show less

    UK£ 26.99





    Book Author
    Jerry Power and Thomas Ferratt
    Genre Business & Economics
    Binding
    PERFECT BINDING (PAPERBACK)
    Format
    Large Print 16 Pt Edition (Standard Large Print)
    ISBN
    9780369318527
    Publisher
    Berrett-Koehler Publishers
    Age Range
    General
    Approximate delivery

    Up to 20 business days (?)

    Publication Date
    03-Sep-2019

    Related Books






    in purchased.